Cavorian LLC - Privacy Policy

Cavorian LLC

Cavorian ("Cavorian," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we collect and use it, how we protect it, and the choices you have. It applies to visitors and customers who interact with us through our website at https://cavorian.com/, our communications, and our software services.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect information that helps us provide and improve our software-as-a-service (SaaS) offerings and communicate with you. This may include:

Contact information — your name, email address, phone number, business name, and mailing address.

Account and service information — details you provide when you request a demo, sign up, schedule an appointment, or use our services.

Communications data — the content of messages, calls, voicemails, and emails exchanged with us, including records of your consent to be contacted.

Appointment information — scheduling details when you book time with us through our calendar tools.

Technical information — basic information your device or browser provides when you visit our website, such as general usage data needed to operate and secure the site.

We do not knowingly collect more information than is necessary to provide our services and communicate with you.

How We Collect Information

We collect information in the following ways:

Directly from you — when you fill out a form on our website, request information, book an appointment, sign up for our services, or contact us by phone, email, or text.

Through our service platforms — when you interact with our communications and scheduling tools, including web forms, appointment calendars, voice calls, and messaging.

Automatically — limited technical information collected as you navigate our website so that it functions properly and securely.

How We Use Information

We use the information we collect to:

Provide, operate, and improve our SaaS products and services.

Respond to your inquiries and provide customer support.

Schedule and confirm appointments.

Send you service-related and marketing communications by email and SMS where you have agreed to receive them.

Maintain records of consent and communication preferences.

Protect the security and integrity of our website and services.

Comply with our legal and regulatory obligations.

We use your information only for the purposes described in this Policy or as otherwise permitted by law.

SMS & Communications

We offer SMS (text message) and email communications to customers who choose to receive them.

How you opt in. You provide express consent to receive text messages from Cavorian by submitting your phone number through a form on our website, providing it during a call or appointment, or otherwise affirmatively agreeing to receive texts from us. Consent to receive marketing text messages is not a condition of purchasing any product or service.

Message types. Depending on how you engage with us, you may receive messages such as appointment confirmations and reminders, customer service replies, account or service notifications, and marketing or promotional messages.

Message frequency. Message frequency may vary based on your interactions with us and the services you use.

Costs. Message and data rates may apply, depending on your mobile carrier and plan.

Opting out. You can opt out of text messages at any time by replying STOP to any message you receive from us. After you reply STOP, we will send one confirmation message and will not send you further marketing text messages unless you opt back in.

Help. For assistance, reply HELP to any message, or contact us at [email protected] or +1 256-692-0329.

Your consent is protected. SMS opt-in data and consent are not shared with any third parties or affiliates for marketing or promotional purposes.

We also send email communications, and you may unsubscribe from marketing emails at any time using the link provided in those messages.

Data Sharing Policy

Cavorian does not sell or rent your personal information, and we do not share it for the marketing purposes of others.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share limited information only in these circumstances:

Service providers and processors that operate our platform and help us deliver our services (see Third-Party Services below), bound by obligations to protect your information.

Legal and safety reasons — when required by law, regulation, legal process, or to protect the rights, property, or safety of Cavorian, our customers, or others.

Business transfers — in connection with a merger, acquisition, or sale of assets, subject to the protections of this Policy.

Customer opt-in data is never sold, rented, or shared for marketing purposes. SMS consent is never shared with affiliates or third parties.

Cookies & Tracking Technologies

Cavorian does not use advertising or marketing tracking pixels, and we do not use cookies to track your activity for advertising purposes. Our website may use a limited number of essential or functional cookies strictly necessary for the site to operate and remain secure. You can control or disable cookies through your browser settings, though some site features may not function properly if you do.

Data Security Practices

We take reasonable administrative, technical, and organizational measures designed to protect your personal information against unauthorized access, loss, misuse, or alteration. Access to personal information is limited to those who need it to operate our services. While no method of transmission or storage is completely secure, we work to safeguard your information consistent with industry practices.

Data Retention

We retain personal information for as long as needed to provide our services, communicate with you, comply with our legal obligations, resolve disputes, and enforce our agreements. Records of SMS and email consent are retained for as long as required to demonstrate compliance. When information is no longer needed, we take steps to delete or de-identify it.

Third-Party Services

Cavorian uses trusted third-party platforms to operate its services. These providers act as data processors and process information on our behalf:

GoHighLevel — our primary platform, serving as our CRM, funnel and form builder, automation platform, and communications system. GoHighLevel stores contact data, conversations, forms, and automation workflows, and enables SMS, email, calls, and appointment scheduling.

Vapi — provides our AI-powered voice agent technology used to handle and process voice calls.

Twilio — provides telephony services and phone numbers used for calls and text messaging.

These providers process data only as needed to deliver their services and are subject to their own privacy and security obligations.

Your Rights & Choices

Depending on where you live, you may have rights regarding your personal information, including the right to:

Request access to the personal information we hold about you.

Request correction of inaccurate information.

Request deletion of your personal information, subject to legal exceptions.

Opt out of marketing communications at any time.

To exercise any of these rights, contact us at [email protected]. We will respond consistent with applicable law.

Opt-Out Instructions

Text messages (SMS): Reply STOP to any message to opt out, or HELP for assistance.

Email: Use the unsubscribe link in any marketing email.

All communications: Contact us at [email protected] or +1 256-692-0329 to update your preferences.

Children's Information

Our website and services are intended for businesses and individuals who are at least 18 years old. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes, we will update the "Last Updated" date below and post the revised Policy on our website. Your continued use of our website or services after changes take effect constitutes acceptance of the updated Policy.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, contact us:

Cavorian 3221 Northfield Lane Huntsville, Alabama 35805 United States Email: [email protected] Phone: +1 256-692-0329 Website: https://cavorian.com/

Last Updated: June 25, 2026